The Paddock, Keswick

The cottage itself is good, well equipped and spacious. An ideal place for a family get together. The stay was let down by poor heating on what was a cold Feb weekend combined with a problem with the hot water in one room and a general lack of customer service. Several rooms were too cold, especially overnight and early morning, which was difficult as we had elderly parents with us. The heating appeared to be on a timer not guestcontrolled, switching off too early in the evening and only coming on around 8am far too late to warm the house We also had a problem with our hot water in our downstairs ensuite on the Sunday departure morning, so couldnt shower before leaving. Other family members were leaving later and still in bed so could not use their rooms I raised this during the stay no heatinghot water by calling the number provided. There was no answer and no facility to leave a message but I did email and got no response and have not had one since. I raised the issue afterwards with Away in the Lakes but have had no response.Sykes Holiday Cottages have passed it to the owner, and Ive received a response but it doesnt correlate to what happened during the stay. For approximately 1,800 for two nights, youd expect consistent heating, hot water and a satisfactory level of customer service from all parties.

Lovely and clean in great central location Had all the facilities we needed ... Lovely and clean in great central location Had all the facilities we needed for our stay and would definitely book again

Our stay was very comfortable and the location was great. The instructions on key collection and use of various appliances and hot tub were really useful. It would have been good to have had a few halfpint glasses, but otherwise the house was equipped with everything we needed. A lovely weekend.

Great for groups. ..love that all but 1 room has an ensuite. Perfect location and no issues with parking. Well equipped. Will definitely use again. Thank you.

Great property for a large group and in a really good location. Would definitely recommend.

Excellent holiday accommodation for a large group. Facilities accurately described and comfortably accommodates adults and children alike. Easy access within walking distance to all local amenities and attractions! Have no hesitation in recommending The Paddock. It has everything needed for a comfortable stay. It was thoroughly enjoyed by our family group of ten adults, six children and one small dog! As previously texted to Sarah before we left,the downstairs toilet water level rising upon flushing so we deemed it out of order. The glass recycling bin was full on arrival. Finally two small issues the doorstop in bedroom at top of stairs stitching was burst with stuffing exposed paintwork on walls in dining room subject to small blemishes due to previous blu tack damage. These small points did not in any way impact our stay!

Outstanding property,located within easy walking distance of Keswick town centre and all it's facilities. House makes fantastic venue for large family get together,and is well supplied for all your needs. We had a very comfortable stay with three generations of the family very well catered for.

The property was exactly as listed and we were very happy . The property was perfect for our large family group. I would mention that the downstairs bedrooms were not as comfortable as the others as one has restricted room around the bed and the other has patio doors out to the garden and so is the only access for the hot tub. As mentioned by previous occupants , there is an issue with the front door lock and we could not always unlock the door . I contacted maintenance but nobody came out and we were told to leave the patio door unlocked so that we could get in . Not ideal . Having said that , if this was sorted we would definitely stay here again .

Loved our stay at Paddock House. The location was excellent, easy to park and a few minutes into the town centre. There were 13 of us and the photos dont do justice to the size of the accommodation, especially the bedroom size and comfort. The house was clean and towels, bedding and toiletries were all lovely. The kitchen was very well provisioned including dishwasher and washing machine tablets. If we had any queries, Sarah responded immediately and resolved any issues, either sending the maintenance man or sourcing suggested new equipment. Hot tub was a bonus and also clean and very welcoming after a days activity. The only slight let down having teens with us was the wifi but I think there was a fault on the line that could be resolved. Thank you for a great stay, I have already recommended and would definitely stay here again.

Fantastic place in brilliant location, we were a group with ages ranging from 14 to 70 and everyone loved the house and had plenty to keep them occupied. Great for walkers, shoppers and foodies alike. We will be visiting again and would highly recommend it to anyone. A big thank you to Sarah the host for all her help. Wonderful communication with no problem to big.

We are a family of 7 who stayed at the Paddock, with 3no. elderly parents who have limited walking abilities. The location was great as close to the town with plenty of Restaurants, Bars and shops. Fitz park across the road from the house was great to walk with our dogs. The house has 8 no. bedrooms and the beds all very comfortable. The towels and bed linen all good quality, 3no. bedrooms did not have TVs or the Tv didnt work. There was no pillow protection, Bedroom 1 had stains on blanket. The kitchen had plenty of cooking and eating equipment. Theres 2 good size lounges that had plenty seating and a great dining room. Unfortunately the hoover didnt hoover very well and no there was no bucket to wash the floors. Some of the bathrooms needed a little more cleaning as there was mould. We had 2no. ensuite bathrooms with wonky, broken toilet seats. The 2no. ground floor bedrooms did not really work for our elderly parents as one bedroom had a ensuite, the access around the bed to the bathroom was very small, there was no wardrobe. The other ground floor bedroom had a nice big bed but no ensuite, this bedroom had the only external rear door to the garden, we had a few problems with the door lock. There was no rear door Mat to walk out to the garden. The front door was also a little difficult to unlock at times. Theres a small terrace garden with a hot tub, a summer house, 4no. chairs and a coffee table. We would have liked more seating in the garden as there was very little space for us all. We did enjoy our stay in Keswick, however I think the house didnt really work for our family.

A lovely stay at the Paddock and would thoroughly recommend and stay again. Please note the WiFi signal is poor as soon as you move away from the lounge. This may not of course be important for all! But it might be good to invest in some WiFi boosters. It would also be good to have extra dishwasher tablets... We only had three which for a group of 9 is not enough.

Great house for a group of us to stay in the heart of Keswick. Couldnt get a better location and everything was comfortable. Very responsive and welcoming host. Thank you!

Excellent house we had a great time. Bedrooms were all lovely, beds very comfortable, bathrooms clean fabulous to have an ensuite in 7 out of 8 rooms. Location of house walkable to good pubsrestaurants and centre of Keswick. For less mobile people Ashness taxis provide a great service at very reasonable price. Their drivers were helpful, flexible and very kind and friendly. We felt this house was pretty much perfect for our group and we didnt have anything negative to say about it.

The Paddock is in a great location, close to the beautiful town of Keswick and all it had to offer. The property was perfect for what we wanted which was a few days chilling with friends. Its very tastefully decorated and the kitchen was a good size if you wanted to cook. Communications with the owner were great and instructions very clear and concise Would definitely recommend and would come back again

Fabulous house, well equipped with lots of space. Two sitting rooms allowed us to have adult and kids areas too. Good parking and so central for access to the beautiful mountains. Wifi worked well in enough parts of the house to allow for a couple of people to carry on working. Hot tub a bonus!

Brilliant!!! Definitely recommend and would definitely come back. Excellent house & location.

Well stocked kitchen with kitchen utensils. Plenty of room not to all be sat on top of each other. We felt it cold at times when the heating went off, we altered the thermostats but didnt help any.

Excellent location ie close to the High Street. We were a party of 8 and it was ideal. The rooms are excellent and ensuite. Parking for 3 cars. For the price we paid it was great. I would definitely stay here again.

Excellent location. Parking on site with plenty of on street parking too. Beautiful accommodation. Plenty of room and there were 12 of us. The ensuite rooms were a massive bonus. There were a couple of MINOR issues and Sarah was round in minutes and resolved everything. Would definitely stay again. Thank you Sarah.

Lovely venue that was perfect for our family weekend.

Perfect place for me and my family to stay, all of us had our own space and ensuite, plenty of rooms where we could sit together but also break off and do our own thing. Kitchen well stocked, beds comfortable, hot tub great. Location was perfect! My only constructive feedback would be to get some lights outside for the hot tub as it got very dark by 6pm and there was only the light from the actual tub, some fairy lights or something would be nice. Also in the ground floor rooms, the curtains didn't have a stopper so when we closed the curtains they came off the rail & one of the blinds panels kept falling off only little things but I imagine a previous guest hasn't reported it so just making you aware, not really a complaint. Had a really nice stay. Thank you!

Loved the property perfect for large groups. Lounge amazing, comfortable, huge seating. 13 of us stayed there more than enough space. Great kitchen everything you need Will come again, thank you !!